SUPPORT

Click on the register button up to the right on Viggoslots.com. Fill out the form that pops up with the information requested. Accept "Terms and Conditions" and "Privacy" and then click on "Create Account".

In order to play on Viggoslots.com and take part of all the offers and benefits, you have to create an account by registering as a user.

It's completely free to register and create an account on Viggo! In the demo mode you can test all our games for free or you can play for real money.

You can change your address and your phone number whenever you want by going into your profile and change the data there. To make changes to name, social security number or e-mail, you need to contact our support.

If you have forgotten your password, please contact Viggo's support. Be prepared that we will ask for documents proving your identity.

No, on Viggoslots.com you can not change the username for security reasons.

Yes. Log in and go to your Account. In the box, go to My Account in the right upper corner and then choose Change Password.

You can play at Viggoslots.com from 18 years of age. However, it is every player's responsibility to check if the regulations differ in their own country.

Cashback is a return off money and free of wagering. The more you play during the week, the more money you will get back on the following friday.

Bonus is free money in different forms, conditions, and restrictions. It can be in the form of free-spins, gifts of money on your Viggo-account, cash-backs, gifts, or campaigns arranged at Viggoslots.com

Viggo offers plenty of different bonuses, campaigns and gifts to our members! We also have a VIP-membership where we provide our most loyal members with fantastic offers and opportunities to participate in exclusive competitions, etc. Keep yourself up to date by following our news and register to get our newsletters!

Please contact our support and they will help you!

Free spins allows customers a specified number of free spins in one or more selected games and there are no wagering requirements of wins from free spins.

Yes, you always need to use your own creditcard/bankcard when playing on Viggoslots.com. If you don't have a personal card you can choose some other deposit method.

There can be a number of different reasons:

  • You have not sufficient balance on your card.
  • Your card is blocked for online/international transactions, many times you can check and change this with you bank.
  • You may have a limit set on your card for the amount of transactions per day. Contact your bank to change/remove the limits on the card and then try again.
  • Your bank is blocking the transactions from your card, contact the bank to confirm the transactions, then do the deposit once again.

No. Viggo doesn't charge you for any banking/transaction services or payment methods.

Viggoslots process all withdrawals as soon as they're performed but, depending on your bank, it can take up to 48 hours.

There can be a couple of reasons for that:

  • You don't have sufficient balance on your account to request the withdrawal.
  • You have not met the wagering requirements of the bonus in your account. 
  • You haven't finished the verification process.

If none of these circumstances apply, please contact our support and we will assist you.

Most probably the email which is connected to your Skrill account doesn’t match the email on your account on Viggoslots.

No. For security reasons you can only make withdrawals to your own bank account.

You can cancel your withdrawal as long as it hasn't been processed. Go to your Account and to your withdrawals. Here you can cancel your withdrawal if it's still a pending withdrawal. If there are any problems you can contact our support and they will help you.

Viggoslots.com has one of the biggest ranges of games. We have slots, table games, card games and live games. We have all the new games and constantly update our selection to be able to give our customers the best games! 

Viggoslots offer a big selection of Jackpot games. You can find them by going to "Casino" and choosing "Jackpot" in the upper menu.

We have a special selection of all our new games. Go to "Casino" and choose New games in the upper menu to be able to see what's new.

This varies depending on which game you play. We have a wide range of bet limits to suite all our players. 

Simply go in to what game you want to find info about and click on the info sign inside the game. This can be done in any game and doesn't require that you place a bet.

Customer service is available 24/7 and you can contact us by any means mentioned below:

Chat: press on the button “Live Support” located at the left bottom of the page.

Email: send us an email with questions to support@hd.viggoslots.com

Viggoslots operates under License No. 1668/JAZ issued to Curaçao eGaming, Authorised and Regulated by the Government of Curaçao. Viggoslots © Copyright 2016

Yes. Confidentiality is a top priority at Viggo. The personal information asked of you is only required so that you can open an account here. The information is saved safely, only in our database, and is never disclosed to other parties.

No. This is strictly forbidden for safety reasons. One person is only allowed one account. 

Live support available between 10:00 - 23:00 CET

NEWS:

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